Tech support engineer | Infrastructure

WHO WE ARE

SpaceDev is an IT development company with a portfolio of major international FinTech clients.
We bring to life the boldest product ideas from the industries of web 3.0, cryptocurrency, digital banking, and payment applications. We operate in a matrix structure, with several dedicated teams for each client. Our team members are based in different countries, and we work fully remotely.

CHALLENGES WE FACE

• Building and developing a high-load billing platform and crypto-fiat payment processing.

• Launching digital banking and electronic payment system products.
  

OUR TECH STACK

Bash, Python, JavaScript, React, Git, PostgreSQL, MongoDB, Docker, Kubernetes, AWS, GCP, DigitalOcean, Cloudflare, ELK Stack, Graylog, Prometheus, Grafana, Loki, Terraform, Ansible, Puppet, Chef.

TASKS YOU WILL HANDLE

• Provide technical support and assistance to internal customers for IT hardware, infrastructure, and systems issues.

• Collaborate with user support teams, developers, and DevOps teams.

• Diagnose software issues based on logs and monitoring, and make technical changes to IT infrastructure settings.

• Write technical specifications for bug fixes, including basic script and code writing if necessary.

• Document services and describe typical operations.

WHO YOU ARE

• Familiar with Python, C++, and other programming languages.

• Understand API and database structures.

• Capable of writing SQL-like queries.

• Able to understand and diagnose infrastructure issues.

• Practical experience working with logs (Grep, ElasticSearch, or equivalents).

• Practical experience with monitoring systems (Zabbix or equivalents).

• Understanding of client-server architecture.

• Experience working with Jira & Confluence.

• Basic understanding of SCRUM processes.

WHAT WE OFFER

• Remote work with a flexible schedule.

• If desired, contract arrangement with your foreign sole proprietorship. Assistance with paperwork.

• Stable salary in USD, or optionally in USDT.